Shipping policy
Shipping Policy
Shipping Information
At National Labels & Print, we strive to provide fast and reliable delivery services throughout Australia.
Order Processing
Orders are typically processed within 1–2 business days after payment has been received. Orders placed on weekends or public holidays will be processed on the next business day.
Custom printed labels and made-to-order products may require additional production time. If your order requires extra processing time, our team will notify you accordingly.
Shipping Options
We currently offer the following shipping methods within Australia:
Standard Shipping
- FREE Australia-wide shipping for orders of $500.00 or more
- For orders under $500.00, a flat shipping fee of $15.00.
- Suitable for customers who do not require urgent delivery.
Express Shipping
- Flat rate of $30.00 AUD.
- Priority delivery service for customers who require their order sooner. $50.00.
Estimated Delivery Times
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–5 Business Days |
| Express Shipping | 2–3 Business Days |
| Regional & Remote Areas | Additional transit time may apply |
Please note that delivery timeframes are estimates only and may vary depending on your location and courier network conditions.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking details (where available), allowing you to monitor the progress of your shipment.
Delivery Information
Customers are responsible for ensuring that all delivery details are accurate at the time of purchase. National Labels & Print cannot be held responsible for delays or failed deliveries caused by incorrect shipping information.
Delays and Courier Services
While we work closely with our delivery partners to ensure timely delivery, unforeseen circumstances such as severe weather conditions, public holidays, courier disruptions, or remote-area servicing may impact delivery timeframes.
Damaged or Missing Items
If your order arrives damaged or if any items are missing, please contact our customer service team within 7 days of receiving your shipment. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, delivery timeframes, or your order status, please contact our team: